Practical perspectives on laboratory performance.

When laboratory turnaround times begin to slip, the instinct is almost always the same: identify the source of the delay and deal with it.So, ...

Clinical laboratories have never had as much access to sophisticated technology as now. There are many examples. Automation can process thousands of samples ...

We have all been there. A result gets queried, someone tracks down the glitch, files a non-conformance report, and a memo goes out. ...

You've seen it before. Turnaround times creep past acceptable limits. A task force gets assembled. A Lean or Six Sigma project launches, and ...