Programs / LTI
Build the capability to lead laboratory transformation.
Improvement efforts often fail because capability was never built.
LTI is a structured, applied capability program that helps laboratory professionals improve laboratory performance through structured transformation and operational improvement.
Program at a Glance
Format
5-day, classroom + workplace
Approach
Applied capability building
Linked to
LTS Global Methodology, ISO 15189, ISO/IEC 17025, CAP, and OECD GLP
Status
Now accepting inquiries
The Challenge
The gap between knowing and doing.
Most laboratory professionals understand that things need to improve. The challenge is not awareness. It is having the structured capability to turn that understanding into action.
01
Knowing what should change, but not how to start
Laboratories often recognize the need for transformation but lack a structured method to move from diagnosis to action.
02
Competing priorities and limited internal capacity
Day-to-day operational demands leave little room for the focused work that meaningful improvement requires.
03
Cross-functional complexity
Laboratory transformation rarely sits within a single team. It requires coordination across quality, operations, management, and technical functions.
04
Generic training that does not transfer
Traditional courses build awareness but not the applied capability needed to drive change in a specific laboratory environment.
In practice
In a high-volume automated chemistry laboratory, variability in pre- and post-analytical workflows created persistent processing delays. Once the team developed the capability to map workflows, identify constraints, and redesign operations around measured bottlenecks, performance stabilized and efficiency gains justified the investment within months.
Our Approach
A capability journey, not a course.
LTI is not generic education. It is a structured capability journey that focuses on laboratory transformation, operational performance, and workflow improvement. Every element is designed to build practical, transferable capability, not just awareness.
All programs are aligned to the LTS Impact Framework (Discovery, Roadmap, Implementation, Sustain). This builds capability for sustained laboratory performance improvement.
Structured method
A clear framework that guides participants from diagnosis through to implementation.
Facilitated application
Expert-guided sessions where participants apply tools to real laboratory scenarios.
Workplace relevance
Every component is linked to the participant’s own laboratory environment.
In practice
In a biochemical genetics laboratory, fragmented workflows limited the ability to manage increasing demand. By developing the capability to analyze and harmonize processes, the team reduced turnaround time significantly while maintaining quality and consistency across screening activities.
Capability Layers
Individual
CLTL
Individual capability
Team
LTI
Operational capability
Organization
LMIP
Organizational capability
INDEPENDENT QMS ALIGNMENT
Expert review against quality requirements.
Dr. David Ricketts, DBMS CSci FIBMS
Managing Director, DRCL
Member of the core drafting team for ISO 15189:2022 and former UK representative to ISO/TC 21
LTI has been independently reviewed for alignment with established laboratory Quality Management System principles.
The LTS Impact Framework underpinning LTI has been systematically mapped across leading laboratory quality and accreditation frameworks, including ISO 15189, ISO/IEC 17025, CAP, and OECD GLP.
Quality systems define the requirements and disciplines laboratories work within. LTI builds the improvement capability needed to translate them into sustained performance.
“This tool is uniquely placed to deliver this concept and is an invaluable aid in achieving genuine continuous improvement and improving the quality of laboratory services.”
Program Structure
How LTI is delivered.
LTI follows a structured sequence, from foundational learning through facilitated application to workplace transfer and review.
01
Foundation
Learning Components
Core frameworks, transformation methodology, and diagnostic tools. Participants build a shared language and structured understanding of laboratory improvement.
02
Application
Workshop & Classroom
Facilitated sessions where participants apply frameworks to real scenarios. Guided practice with peer collaboration and expert facilitation.
03
Transfer
Workplace Component
Participants work on live issues in their own laboratory environment. Structured application with milestone checkpoints and facilitator support.
04
Integration
Milestones & Review
Progress review, outcome documentation, and pathway to continued development. Clear evidence of capability built and value delivered.
Program Format
How participation works.
Program Director
Meet the program director.
André Gouws
Associate Director, LTS Global
“Transformation is
not an event. It is a capability”.
André brings decades of experience in laboratory management consulting, instructional design, and organizational transformation across multiple countries and healthcare systems. He is the architect behind LabVine’s flagship capability programs, the Laboratory Transformation and Improvement (LTI) course and the Laboratory Management in Practice (LMIP) program, both of which he has developed from the ground up and delivered internationally to laboratory and vendor teams.
He holds a Bachelor’s degree in Electrical Engineering, an International Diploma in Teaching and Training, and a Management Advanced Programme qualification from Wits Business School. Registered with the South African Board for People Practices and an ICF Associate Certified Coach (ACC). His facilitation approach is action-oriented and process-driven, helping laboratory professionals in diverse regulatory and resource environments convert capability into measurable performance and sustainable results.
Expertise:
Real-World Application
Participants identify and work on real challenges in their own laboratory environment, applying the frameworks and tools from the program.
Regular review points ensure progress, provide facilitator support, and keep the workplace component on track.
Where relevant, the program involves team members and organizational sponsors to strengthen transfer and build broader capability.
Participants document what they have achieved, creating a clear record of capability built and value delivered.
In practice
In a regional laboratory network, specimen referral processes across multiple sites led to inefficiencies and rejection risks. Once the team developed the capability to analyze system-wide workflows and redesign referral pathways, coordination improved, and operational failures were reduced.
What happens next
Participants leave with a clear starting point, not just understanding.
In most cases, teams begin applying improvements within days, using their own operational data and context.
Who It Is For
Is LTI right for you?
LTI is designed for laboratory professionals and organizations who are ready to move beyond awareness and build practical transformation capability.
Laboratory Professionals
Bench scientists, technicians, analysts, and team leads
Build the capability to contribute to improvement initiatives and lead change within your immediate working environment.
Laboratory Managers & Quality Leads
Operational leaders, quality managers, and section heads
Develop structured approaches to driving performance improvement, managing transformation, and building team capability.
Decision-Makers & Sponsors
Directors, COOs, and executives considering team enrollment
Understand how LTI builds organizational capability and delivers measurable operational and business outcomes.
Suppliers & Partners
Laboratory technology and service providers
Strengthen your understanding of laboratory transformation to better support your customers and align your solutions.
Expected Outcomes
What LTI delivers.
LTI is designed to create measurable operational and business outcomes, not just knowledge transfer.
Turnaround Time
Structured approaches to identifying and reducing bottlenecks in laboratory workflows.
Cost & Efficiency
Practical frameworks for improving resource utilization and reducing waste.
Quality & Compliance
Capability to strengthen quality systems and maintain accreditation standards.
Decision-Making
Data-informed approaches to laboratory management and strategic planning.
Team Capability
Tools and methods to build capability across your team, not just in individual participants.
Implementation Confidence
Move from knowing what should change to having the practical ability to make it happen.
Get Started
Ready to build transformation capability?
Whether you are ready to join the next cohort or want to understand more about how LTI can support your laboratory, we are here to help.
We will share detailed program structure, timelines, and pricing aligned to your organization.
This program forms part of a broader LabVine capability system.
Where deeper transformation is required, this capability connects into LTS implementation and advisory support.
